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We were delighted to receive an award for our website at the Best Loved Hotels Awards 2015.  Evan Marshall (pictured here), our General Manager at Maison Talbooth accepted the award for ‘Online Excellence (Best Hotel Website)’ at Rudding Park in Yorkshire.

The Milsom Hotels & Restaurants new website only launched at the end of July and its a real testament to the team at Standout who designed and built the website for us.

Here is the Press Release from Best Loved Hotels:

Best Loved Hotels are pleased to announce the winners of the ‘Best Loved Hotels Awards 2015’.

Best Loved Hotel Awards are designed to celebrate and showcase excellence across Best Loved properties throughout Britain and Ireland. The awards showcase excellence across many categories including the ‘Extra Mile Award’ recognising seamless customer service, generosity of spirit, a hotel who is prepared to go above and beyond for its guests. ‘The Easy Being Green Award’ that appreciates hotels which have incorporated energy saving and environmental friendly practices into the everyday running of its hotel.

Other awards categories include family friendly hotels, best places for weddings, best wine cellar, pet friendly, best for spa amongst others.

Nominations for Best Loved Awards opened in April 2015 and Best Loved customers are invited to nominate hotels where they had stayed and experienced best in class stays.

Winners were announced at a glittering industry award’s ceremony and dinner held at Rudding Park on Monday 23rd November with over 120 hoteliers in attendance.

2015 Best Loved Award Winners:

Hotel of the Year Feversham Arms Hotel & Verbena Spa,


Boutique Award (Best Small Hotel) The Rose & Crown at Romaldkirk

Best Cellar List The Devonshire Arms Hotel & Spa, Skipton

The Extra Mile (Best Customer Service) BridgeHouse Hotel & Restaurant, Beaminster

Online Excellence (Best Hotel Website) Maison Talbooth/Milsom Hotels

Easy Being Green (Best Eco-Friendly Hotel) Appleby Manor Country House Hotel, Cumbria

Reservations Please (Best Hotel Group) Elite Hotels

Bring the Kids (Best Family Hotel) Trefeddian Hotel, Aberdovey

The Pampered Guest (Best Spa Hotel) Careys Manor Hotel & SenSpa, Brockenhurst

Tie the Knot (Best Wedding Hotel) St Ermin’s Hotel, London

A Room with a View (Best Hotel View) Saunton Sands Hotel, Devon

Style Award (Best Hotel Interior) Abbey Hotel, Bath

Fido’s Favourite (Best Pet Friendly Hotel) Trigony House, Dumfries

Regional Awards

Best Hotel in the North Rudding Park, Yorkshire

Best Hotel in the South Tylney Hall Hotel, Basingstoke

Best Hotel in the West Country Dart Marina Hotel & Spa, Dartmouth

Best Hotel in the Heart of England Manor House Hotel, Moreton in Marsh

Best Hotel in the East of England Congham Hall, Kings Lynn

Best Hotel in London The Stafford

Best Hotel in Scotland Meldrum House & Golf Resort, Aberdeenshire

Best Hotel in Wales St Brides Spa Hotel, Pembrokeshire

Best Hotel in Ireland Bushmills Inn Hotel, Bushmills

‘The overall customer experience is paramount in any hotel stay and we feel our awards celebrate the eclectic nature of our hotel portfolio. We are celebrating excellence in many different areas from a hotels wine list to a customers experience when making a reservation. This is why we have asked our Best Loved customers to feed back on their personal experiences that they have had through out the year staying at Best Loved properties and to nominate hotels accordingly.’


Fri 4 Dec 2015, Milsom Hotels