Tips and service charge have been much in the news recently and the Government is planning legislation to ensure transparency for the consumer.

Happily we got rid of service charges in any of our businesses years ago. Our customers should expect great service as a matter of course, but if they do decide to show their appreciation by leaving a tip it is important they know that all this money goes to the staff, which it does, whether left in cash or by credit card.

Tips are pooled and then distributed between all relevant team members by the appointed troncmaster in each property and is then distributed in full each month through the payroll. No deductions are made for the administration of this and income tax is paid in full by all who receive these gratuities.

Dedham, Colchester
17°
clear sky
humidity: 77%
wind: 4m/s W
H 17 • L 12
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The Collection

Maison Talbooth

01206 322367

A luxury boutique hotel in Essex, looking out across Constable’s Countryside and Dedham Vale.

  • 12 uniquely designed bedrooms
  • Heated outdoor pool
  • The Treatment Rooms day spa

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Le Talbooth

01206 323150

Great food and great service at this stunning restaurant beside the River Stour.

  • Riverside terrace and lawn
  • Outdoor marquee perfect for weddings
  • Private dining options available

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The Pier

01255 241212

Visit our hotel and restaurants by the coast for something a little different.

  • 14 individual bedrooms
  • All-day dining in the bar brasserie
  • Fresh sea food caught daily

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Milsoms

01206 322795

Escape from the bustle and relax at this charming hotel with bar, restaurant, lounge and terrace.

    15 quiet and relaxing bedrooms
  • Bar and restaurant with all-day dining
  • Two great spaces for meetings or private dining

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Kesgrave Hall

01473 333741

Charming hotel and restaurant set in beautiful grounds in the heart of Suffolk.

  • 23 en-suite bedrooms
  • Relaxed brasserie - open all day
  • Premier event venue The Hangar

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