As of 1st October 2024, new government regulations regarding staff tips have come into effect. These changes require businesses to distribute 100% of tips directly to their employees, ensuring fair treatment for all staff members.
At Milsom Hotels & Restaurants, we want to reassure our valued team and customers that we have been ahead of the curve. For years, we have operated in full compliance with this regulation through the use of the ‘Tronc’ system, a fair and transparent way of distributing tips across our workforce.
The ‘Tronc’ system allows us to pool all tips and distribute them equitably among our staff members. Each property within the Milsom Hotels & Restaurants group has a designated TroncMaster who oversees the allocation process. This ensures that tips are fairly distributed, while also allowing us to process them through payroll efficiently, without incurring additional National Insurance costs for either the business or our employees.
Our approach remains unchanged, as we have always believed in the importance of rewarding our team fairly and ensuring they benefit directly from the gratuities left by our valued guests.
We take pride in our ongoing commitment to creating a positive work environment for our team, and this recent legislation reinforces what we have always practiced.
If you have any questions about how tips are handled, please feel free to speak with the management team or the designated TroncMaster at each property.
