Firstly compliments to all staff during our stay, reception were fantastic and had taken note and remembered we were staying for a birthday and gluten free to be catered for (reassurance for me straight away having to follow a strict gluten free diet). The waiting staff at Kesgrave Hall are courteous and very polite, we did notice that when we were talking, the waiter just stood back a little to make their presence known with food but it was done in a very professional manner and it was appreciated, attention to detail and service was great. ( didn’t catch a name on a name badge but his hair was blonde on top and shaved the rest! hope this helps!)
I know too many people are ready to complain about a bad service. but good service needs recommendation and I will be giving an excellent report on trip advisor, and we shall be returning next weekend with more of us!
Thank you for a perfect night away,