What Our Guests Say

Dear Keighley and Alice,

Many, many thanks for looking after us so well last Friday.

Our guests had a really great evening [at Le Talbooth] and we heard many positive comments about the food and venue.

I am delighted to announce that we raised an amazing £17,010 on the evening, which is incredible and will help MS-UK to support more people affected by multiple sclerosis to lead happier and healthier lives.

Thanks again to you and all the staff for your hard work in making it such a great evening.

Looking forward to working with you in 2020.

Thanks, Jill

I just wanted to say what a wonderful afternoon we had yesterday. The marquee was breath-taking ( I actually got quite emotional when we walked in) and the champagne by the river was perfect. We had such a special day and we are so glad we decided to book. The food was absolutely amazing and the staff couldn’t do enough for us.

We will definitely be back next year and we are now even more looking forward to the BBQ and Jazz evening in August.

I will also keep my eye out for other events as I’m sure myself and my friends would like to arrange something at some point.

Can you please thank all the staff involved for what was one of the best afternoons we have ever had.

Kind regards,

Heidi

Dear Alice,

Re: 70th Birthday – River Room – 12th April

Just to let you know how much we enjoyed the evening. Your staff did everything to make it really special and the food was marvellous. All our guests expressed their delight so we feel it was a great success, for which we would like to thank you and your hard working staff.

Regards,

S and B

Hi Keighley

It was an absolutely fantastic event and everyone thoroughly enjoyed themselves. It has been the topic of conversation all week, and I am sure it will continue to be, for the future.

Personally it exceeded my expectations and I hope to return sometime soon.

Please pass on my thanks to everyone involved in looking after my guests and myself.

Kind Regards

D

Good morning

Just wanted to thank all your staff for making my wife (S) birthday party weekend such a memorable weekend, the venue was amazing and was faultless, all the staff were fantastic and couldn’t have been more helpful, all our guests had a wonderful time and remarked how much they loved everything about there time spent there, most importantly you made her birthday one to remember, I am sure that one day soon we will return, once again thank you all.

Kind Regards

S W

Good morning

My husband and myself came to your stunning viewing yesterday afternoon for an afternoon indulgence.

I would just like to say how incredible it was, we both haven’t felt so relaxed in a long time, (we have a 2 year old whirlwind daughter) the atmosphere was just perfect, neither of us wanted to leave. Also I had both of the treatments with a lovely lovely young lady I’m sorry I didn’t catch her name, only that she will be getting soon and going on honeymoon to Mexico! I received quite possibly the best massage I’ve ever had, and again the atmosphere was perfect!

So thank you so so very much for making our little afternoon getaway absolutely perfect!! You shall certainly be seeing us again and I will certainly be recommending you to a lot of people!

Thank you again!

E H

Good morning Kirsty, Kitchen Chef and Waiting Staff,

J and I would like to say “Thank You” to everyone for excellent service on Sunday 23rd December 2018, when we celebrated J’s 60th Birthday in the Saloon.

Three of our guests travelling to The Pier on Sunday 23rd December, were late arriving, due to making alternative travel arrangements primarily because two guests could not join us because of ill health.

The Chef cooking on Sunday 23rd December, was really kind and held off serving our lunch at 13.45 instead of the planned 13.15.  This worked out very well, as by this time our missing guests arrived and we could then all eat together.  So again, a really big “Thank You” for making J’s birthday celebration run smoothly, and all our guests enjoyed their meal.

The Waiting staff were very patient, in light of the last minute change of plan and therefore change of guests lunch orders with regard to the two steaks dinners ordered instead of the Christmas Lunch Menu choice.  Also, then having to alter the final invoice for our payment.

Everyone had a lovely afternoon, and J and I were very pleased our celebration went so well, and we would have no hesitation in recommending The Pier to friends and family in the future ~

Thank You Kind regards

J and J

Hi,

Finally got round to writing a thank you Email for the Xmas Party on 15th Saturday in the Hangar.

Probably one of the best Xmas functions I have attended.

The food was exceptional and the entertainment including the photo shoot was spot one.

The serving staff did a tremendous job and everyone I have spoken to since has been extremely complimentary.

Well done all round, brilliant!

Thank you

TH

Dear Andrew

Just to say thank you very much for our Christmas meal in The Mess on Friday 14th December. We all had a great night the food was delicious the service was excellent .

Merry Christmas to you all

K

Good Morning

I just wanted to say what a wonderful evening we all had on Saturday 😊

Everything about the evening was perfect – the food was hot & delicious, waitress service impeccable and the guys behind the bar were so professional and funny. A thoroughly delightful evening.

Can you please make sure that I am on the list for 2019 PLEASE?

Many thanks

Kindest Regards,
H S

Managing Director