What Our Guests Say

Thank you so much- we absolutely loved the party, as did everyone else by all accounts. From the moment we arrived to such a warm welcome and great kindness and helpfulness, we knew it would be special. The setting, of course, the tables, flowers and amazing service ….. all made it so special.

The food has been highly praised by everyone. One young man said it was probably the best meal he’s ever had!

We couldn’t be more delighted. Thank you to all of you and Jess of course who has helped throughout.

So do convey this to them and we look forward to seeing you all again before too long.

Hi Rebecca,

Thank you for all your help organising our breakfast event this morning.

I would like to say on behalf of myself and my colleagues a huge thank you for you and your team’s professionalism. It was the perfect balance of being on hand to help when needed but quietly replenishing refreshments and clearing tables. I would also like to say a personal thank you to Ollie for his help also.

You have made the process very simple for us and nothing has been too much trouble from start to finish.

Thanks again and if there is anything else you need please let me know.

Kind Regards,

Handelsbanken

Jasmine Crabb
Corporate Manager

Hi Sue. I have been meaning to drop you a note.  Thank you very much for you and the team’s efforts. We have stayed at Talbooth House & Spa many times now but this one was very special. The team were great, the rooms were great. The food was exemplary. We all felt very well looked after and it gave us a much needed break before we embark on what will be a very busy few months. The Milsoms brand certainly delivered and you should all be very proud. Please pass on my thanks to the teams if possible. We will certainly be back in the summer!

Hello Alex,

Thank you for your email. Yes, all went extremely well thank you and everyone had a really enjoyable time.

Please thank all of the team from me and everyone at Impex management.

We have used Milsoms and the Talbooth many times over the years for two family weddings, numerous stays and dinner bookings.  You never disappoint! Thanks again.

Best regards

K

 

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Dear Gemma

On behalf the team at Affinity Water I would like to thank everyone at Milsoms for making our event really enjoyable and for looking after us so well.

Every single member of staff delivered a great customer experience 😊

Kind Regards

A

 

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Dear Alex

Oh wow! We are finding it very hard to find the right words to thank you and all your team for the most amazing weekend. We knew it would be wonderful but it far exceeded our expectations.

The staff made it so special for us all, working individually and as a team. Every single member of our party told us how impressed they were with their kindness, warmth, professionalism and hard work despite making it look effortless. They are a huge asset to the Milsom’s ‘family’ because that is exactly what it felt like. They were all exceptional! Please pass on our thanks, appreciation and gratitude to every single one of them.

The food was a triumph! Not only was the presentation amazing and very impressive, it tasted even better than it looked. Our whole family are all seasoned travellers, they have lived and stayed all over the world for both work and pleasure and they all said it was the best they have had. True praise indeed. Please ensure the chefs know how impressed and delighted everyone was and give them our most sincerest thanks and utmost appreciation for all their hard work, they are absolutely incredible.

Everyone felt very spoilt and pampered which is exactly the experience we were hoping for them. We were so busy thinking of everyone having a great time we hadn’t given much thought to ourselves, but the staff had and they made us feel so special all night. I can’t tell you how much that meant to us both! Everyone relaxed and enjoyed every minute of it and not one of them wanted it to end. A testament to your hard work, organisational skills, incredible staff and wonderful facilities at the house.

 We look forward to receiving the final bill in due course and whatever the total cost, it was absolutely worth every single penny!

 We all loved it very much, Thank you all.

 With kindest regards

 S & J

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Good morning, I just wanted to say thank you a special thank you to Elena and Jack for their service and help on Saturday for my function in the Library in the evening.

The room was decorated beautifully for me. They couldn’t do more to help and were extremely attentive all evening with drinks etc even bearing in mind how busy the restaurant was! Thank you again from myself and my Husband Tim who had a great 50th celebration.

Kind regards

J

 

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Good morning Gemma, Our son’s 40th birthday celebration was just wonderful on Saturday.

We arrived to a really warm welcome and the library looked lovely. During the afternoon nothing was too much trouble and the service, as well as the food, was excellent.

We would be grateful if you could pass on our sincere thanks to the all the staff who helped to make the afternoon so special.

Kind regards,

K & J

 

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Dear Gemma, I write to sincerely thank you and your colleagues for what was a splendidly wonderful occasion; a celebratory lunch yesterday for Andrew and our friends we will never forget.

Your expert organisational skills and helpfulness ‘set the scene’ for all to enjoy what was a truly wonderful occasion.

My thanks to the Chefs, Ollie and Tim for the sumptuous and exquisite lunch that was served to all (the compliments to them regarding the standard of the food were overflowing from our guests!) and also my thanks to the lovely Darren and Charlie for all their hard work in ensuring all guests were looked after; and of course, not forgetting the gentleman who I believe had the task of washing up. All elements made for a simply superb experience.

As I mentioned, I had organised a similar (evening) function with yourselves for A’s 50^th birthday (can’t quite believe that was eleven years ago!); and the years have not faded the consistently high quality service provided by all those mentioned above at Milsoms.

A huge thank you Gemma to you and your colleagues and please pass my gratitude and best wishes on to all concerned; and I would appreciate you forwarding this email onto the Senior Management of Milsoms as I would like my appreciation of the Team to be known.

Many thanks and hope to see you again soon.

Best wishes

M

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Dear Jess, Alex, Sarah and all the lovely girls who looked after us so beautifully for my birthday party at Milsom Hotels on Friday.

I don’t know quite where to begin apart from a huge thank you from us and all our guests!

From beginning to end and against all the odds you have made my birthday party at Milsom Hotels a celebration; the best it could possibly have been; the planning, the re-scheduling, the advice, the details, your superb warm and friendly hospitality where nothing was too much trouble, I can’t tell you how much we appreciated it.

Everything went so smoothly, you truly made it everything I’d hoped for.

The food was excellent, as we knew it would be, please thank the Chef and all the kitchen team for such a feast.

The house itself is stunning, down to the finest detail, we and all our guests loved staying with you.  Some knew it from previous visits and some were there for the first time, but every one of them loved their stay with you, it was just perfect.  Even the weather!

We love Maison Talbooth, it has always held many happy memories for us and we are already looking forward to returning soon.  And to start planning my 60th!

With our thanks once again to you all, for giving me the happiest of weekends, the best of celebrations, and lots of wonderful memories – see you soon.

K and J

 

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